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Recent reviews

Henry Kytöluhta

Henry Kytöluhta

Rated 1 out of 5 stars

I wish I could give 0 stars. Full scam. They add additional costs in counter with some excuses like "deposit fee, you get back when you return the car etc". Thats not true you are not getting back any. MOST IMPORTANT not think you get car from them you rented. They dont have even the cars existing. Heard they rent sports car but in counter they say things like "we dont want to rent this to one way trip because they are that new and wont like to have too many kilometers on them in one rental" (they forgot our long 3.5k miles trip 3 times when we were switching the customer service personel. Every time we were promised our car but when they noticed our trip was one way from chicago to LA they started to find exvuses why they dont give our reeserved sport car for us! We even signed the papers from sport car in counter and paid from it full.price! Then after this we were told not to have the car we just paid (2600€) So first they take extra money for you. Then they make you sign and pay everything and then you get different car and the car type (less valuable and shit). Customer service is shit. They treat you like carbage AND I MEAN THEY REALLY DO. I dont know how avis hires their employees but for sure there is 0 standards from people getting there (or 100% bad luck when needed to deal with 5 of them, might be that these 5 people make rest of them look shit, who knows) Make your life easier and pay bit more to book somewhere else. You end up payong more here and get something you didint rent.